Shipping Policy

Effective Date: 23 May 2025

Thank you for shopping with Dental Gear. Below you’ll find important information about how we handle shipping and delivery.

1. Order Processing

All orders are processed within 1–2 working days (excluding weekends and public holidays). You will receive a confirmation email once your order has been dispatched.

2. Shipping Rates & Delivery Times

We offer domestic and international shipping via reliable courier services. Shipping is free worldwide.

United Kingdom: Delivery typically takes 5 to 10 business days.

Europe, United States & Canada: Delivery typically takes 6 to 12 business days.

Rest of the World: Delivery typically takes 7 to 14 business days.

Please note: Delivery times are estimates and may be affected by customs processing or courier delays.

3. Tracking

Once dispatched, you will receive a tracking number via email. You can use this to monitor your order’s progress.

4. Delivery Issues

If your order hasn’t arrived within the expected timeframe, please:

Check your tracking link.

Contact your local delivery service.

Reach out to us at info@dentalgear.co if the issue persists.

We are not liable for shipping delays beyond our control (e.g., customs, strikes, weather disruptions).

5. Incorrect Addresses

Please ensure your shipping address is correct. Orders returned due to incorrect or incomplete addresses may incur additional shipping charges.

6. Customs, Duties & Taxes (for International Orders)

International customers are responsible for any applicable customs duties, import taxes, or local fees. These charges are not included in the shipping fees.

Please note that we are not responsible for any customs fees that may apply once your items have shipped. By purchasing our products, you acknowledge that one or more packages may incur customs fees upon arrival in your country.

Dental Gear Customer Support
Email: info@dentalgear.co
whatsapp: +447743319082